Accelerating QA Productivity for a Prop-tech CRM Platform

Client: A fast-growing Prop-tech and Real Estate Management Company
Industry: Prop-tech, Real Estate

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    Client

    Client

    India’s leading prop-tech company, operating across multiple cities, delivers end-to-end real estate solutions for developers, channel partners, and buyers.

    Challenge

    Challenge

    • Non-negotiable delivery timelines: Needed a custom CRM platform for internal and the external ecosystem within just 6 months, across three phased releases with no room for delays.
    • Adoption dependency on quality: The platform had to meet high expectations on functionality, usability, and performance from the outset, because adoption depended on the quality of the user experience.
    • Manual testing limitations under evolving requirements: Continuous business and regulatory changes required frequent updates to test cases, making manual QA effort-intensive, slowing down validation cycles. It created risks in maintaining consistent test coverage without impacting release timelines.

    Solution

    Solution

    • Introduced AI-first test authoring using the Indexnine Snap™ TestAuthor platform, which ingested product context to automatically identify both baseline and edge-case test scenarios
    • Context-aware test generation ensured that all test cases were relevant to the actual product domain across all three phases
    • Leveraged an agentified TMAP framework to manage version changes, regression, and risk-based testing seamlessly
    • Eliminated manual regression cycles through automated validation of test scenarios, accelerating QA execution and improving reliability

    Impact

    Impact

    • Uncovered 26% more defects with AI-assisted testing compared to manual testing
    • 90% user adoption in 3 months (internal & partners)
    • QA productivity at 4x relative to pre-AI benchmarks
    • Less than 2% defects leaked into production
    • All 3 releases ahead of schedule and above customer expectations

    Strategic Significance

    Strategic Significance

    Showcases Indexnine’s ability to deploy an AI-first testing methodology to deliver better quality than manual testing at 4x speed.

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