Your Outcomes
Are Our Contract

A Partnership Built on Shared Success. Stop paying for hours and start investing in outcomes. We're so confident in our ability to deliver measurable results that we put our own skin in the game—our success is contractually tied to yours.

The Flaw in the Traditional Model: Paying for Hours, Not Results

The standard time-and-materials contract creates an inherent conflict of interest. It incentivizes inefficiency and penalizes velocity. The longer a project takes, the more the vendor makes. This vendor-client divide means you’re constantly managing budgets and timelines instead of collaborating on strategy and innovation.

It’s like paying a personal trainer by the hour, regardless of whether you ever get in shape. We were founded to bridge that gap. We believe the ultimate measure of our work is its tangible impact on your business—increased revenue, improved user adoption, reduced operational costs, or faster market entry.

The Indexnine Partnership Principle: Our Success is Your Success

Our outcome-based model is the purest expression of our core values. It transforms the client-vendor dynamic into a true, unified partnership where risk and reward are shared.

Aligned Incentives

We shift the conversation from "How much will this cost?" to "What business result are we trying to achieve, and how do we get there together?"

True Partnership

This model requires a higher level of trust, transparency, and collaboration from day one, ensuring every decision is laser-focused on moving your most important needles.

Measurable Impact

Every decision our team makes is focused on driving concrete, measurable business outcomes that directly impact your bottom line.

How Our Outcome-Based Engagements Work: A 3-Step Framework for Alignment

We begin with a series of intensive, data-driven workshops to define what success looks like in concrete, measurable terms. We work with your leadership to establish the exact Key Performance Indicators (KPIs) that matter.

Collaboratively Define Success

Our core offering provides you with a dedicated team of experts to take your project from concept to completion. We handle the entire lifecycle, from discovery and design to development, testing, and deployment. This is the ideal model for complex, end-to-end software development projects.
  • A 20% increase in user conversion rates
  • A 15% reduction in customer support tickets
  • Achieving 50,000 monthly active users within six months
  • Reducing cloud infrastructure costs by 25%

Structure the Shared-Risk Partnership

Once the KPIs are defined, we structure a hybrid engagement model that balances operational security with performance incentives.
  • Foundational Fee
     Covers our core team's operational costs, ensuring we have a dedicated, world-class team focused on your project.
  • Success Fee
    A significant, performance-based bonus paid out only when—and to the degree that—we meet or exceed the pre-defined KPIs.

Execute, Measure, and Win Together

With the agreement in place, our team executes with the discipline and rigor of a true stakeholder. We provide complete transparency throughout the engagement with real-time dashboards and regular progress reports against our shared KPIs.

  • Our success is inextricably linked to yours, motivating our team to
  • Innovate
  • Solve problems creatively
  • Deliver extraordinary value.

The Four Pillars of a True Partnership: The Advantages of Our Model

Pillar

Advantage

De Risked Investment

You're no longer shouldering 100% of the financial risk. We share the burden, significantly lowering the barrier to undertaking ambitious, transformational projects.

Fully Aligned Incentives

Our team is motivated by the same goals you are. This eliminates adversarial negotiations over scope and hours, fostering a culture of trust and collaborative problem-solving.

Guaranteed ROI Focus

The entire engagement is reverse-engineered from your desired business outcome. We don't get fully paid unless we deliver tangible, measurable value, ensuring a positive return on your investment.

A True Strategic Partner

We move beyond the role of a service provider to become an integral part of your strategic team, offering proactive insights and innovative solutions to help you win your market.

Is an Outcome-Based Partnership Right for You?

This model is designed for ambitious, forward-thinking organizations and is most effective when:

Clear Business Objectives

You have a clear business objective that can be measured with concrete KPIs and direct impact on revenue, growth, or efficiency.

Long-Term Partnership

You are looking for a long-term, strategic partner, not a short-term code-for-hire vendor who disappears after delivery.

Measurable Impact

Your project has a direct and measurable impact on revenue, user growth, or operational efficiency that can be tracked and attributed.

Collaborative Culture

You value deep collaboration and are prepared to build a transparent, trust-based relationship with shared accountability.

Frequently Asked Questions

Is this model more expensive than a traditional contract?
Potentially, yes—and that’s a good thing. If we significantly exceed your goals and generate massive value for your business, our success fee will reflect that. However, the foundational cost is often lower, and you are protected from paying the full amount for a project that doesn’t meet its objectives. You only pay for exceptional results when you get them.
How do you handle factors outside of your control that might affect the KPIs?
This is a key part of the initial “Define Success” workshop. We work with you to identify external dependencies (e.g., marketing spend, sales team performance) and build them into the agreement. The goal is to isolate the impact of our engineering and product work as precisely as possible.
What if our business goals or KPIs need to change mid-project?
We understand that markets evolve. Our agreements are designed to be agile. We have a clear change-control process that allows us to revisit and adjust the target KPIs and success fees if there is a significant pivot in business strategy, ensuring the partnership remains aligned.
What's the "catch"?
The only “catch” is that this model requires a higher degree of upfront collaboration and trust. It’s not a transactional, “throw it over the wall” relationship. It requires both parties to be deeply invested in the process and committed to radical transparency. We are selective about the partners we engage with in this model to ensure a high probability of mutual success.
Ready for a Different Kind of Partnership?
Stop paying for hours and start investing in outcomes. Let’s build a partnership where our success is the product of yours.
Book a Partnership Assessment Call